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attempting to sign at 1password.com....

wready
wready
Community Member
in Memberships

I have entered my secret key (confirmed via email as beginning with A3-53NWL8) and my email address. I have attempted to use the master password that I use on my mobile device, which is the only masterpassword I have ever used.....unsuccessfully

I am able to sign is on my mobile device using both the Master password and my thumbprint. But I am unable to sign in to my account on the mobile device as well when required to supply email, secret key and password.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Magiq1
    Magiq1
    Community Member

    Same here and I sent a Diagnostic report no response

  • Jacob
    Jacob
    edited June 2018

    Hey @wready! I see you've sent us an email as well so I'm going to respond to that. Talk to you in a bit!

    ref: XSP-66517-626

    @Magiq1 I see Steve replied to you so he'll keep that conversation going.

    ref: DXG-35435-578

This discussion has been closed.