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Individual to Families

J_Fed
J_Fed
Community Member
edited June 2018 in Memberships

Hi there,

I'd like to upgrade my individual account (iTunes Store) to a Family account. I realize that I need to cancel the iTunes account, but I've paid for a full year and it doesn't renew until October. Is there a credit applied with this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ref: UAS-48361-135

Comments

  • Meek
    Meek

    Hey @J_Fed,

    Yes, we can definitely help with this! Please forward your receipt from iTunes for your 1Password individual membership to support+forums@1password.com. We'll continue over email and get everything sorted out for you. Please also include a link to this forum thread in your email, and when you receive your Support ID in an automated reply, please update this post here with that ID - this helps us connect the dots :)

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