To protect your privacy: email us with billing or account questions instead of posting here.

hi guy,i have a question,please help me!

charisma09
charisma09
Community Member
in Memberships

My apologies if this has been asked before.

I have been using 1Password for several years. I originally bought a license. Today I started a membership and thought that it would ask me to sync my original account but I did not see that option. How can I "merge" my original account with my new membership account? Or is it not necessary to have a membership account?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Meek
    Meek

    Hey @charisma09 when you sign into the 1Password app with your new 1Password membership, it should have prompted you to move over your existing data. If that didn't happen, then you'll need to move your data manually. We have a Step by Step guide for both the automatic and manual process here:

    https://support.1password.com/migrate-1password-account/

    Give that a try and let us know how that goes!

This discussion has been closed.