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I double-enrolled in both annual and monthly subscriptions- how do I delete the monthly?

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Heidigdnd
Heidigdnd
Community Member
in Memberships

The enrollment fr the $3.99 monthly subscription didn't show up when I looked at the site and it showed my free trial would be ending. So i enrolled in the yearly subscription for $39.99. I have not had any emails confirming anything.
I have a secret key but do not have a master password so I cannot do ANYTHING.

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Referrer: forum-search:I double-enrolled in both annual and monthly subscriptions- how do I delete the monthly?

Comments

  • Ben
    Ben
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    Hi @Heidigdnd

    I’m sorry to hear about the trouble. I see you also emailed us about this problem. We’ll be in touch via email ASAP. Thanks!

    Ben

    ref: VZC-82878-471

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