Do I have an 'account?'
I paid about $70 for an upgraded 1Password service last year. It works fine on my iPhone, my laptop (MacBook), and my husband's iPhone. Now I want to access on our iPad but it is saying that it can't sync because it 'failed to list remote data folder in Dropbox.' I don't know how to fix if I can't sign in to my account, but when I go to 1 Password on MacBook Chrome browser, and look at the 'account' tab in settings, I'm asked to sign into 1Password, which I can't do since I don't know my secret key and I can't get the secret key if I don't log in.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search: paid for 1 password 6 but don't know if I have an account. Need secret key
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If you’re a 1Password Membership subscriber, to add a new 1Password Membership account you could try to follow the instructions in the article below:
https://support.1password.com/get-the-apps/?ios
Hope it's helps
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@karen_albanese: Indeed, however, since you mentioned that you're using Dropbox, it sounds like maybe you don't have a 1Password.com membership. In that case, you won't have an account with us at all. That’s also the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account and sync your data from another device or create a new vault. Let me know how it goes!
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