1Password 7.0.5 BETA 2 will not present unlock with Touch ID dialogue box
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mattajohnson
Community Member
in Mac
Just wanted to report that I'm using macOS 10.14 and I can't get 1Password to present the unlock with Touch ID dialog box.
Issue(s) observed:
- When Touch ID unlocking is enabled, the "unlock with Touch ID" dialogue box does not appear
- On Touch Bar, there is a grayed out fingerprint icon, but it is not selectable
- This happened on 10.14 beta 1 and beta 2
- This is happening on 1Password 7.0.5-beta 2
- This happens on main app, 1Password Mini, and Safari extension.
Steps to troubleshoot/resolve, but issue persists:
- Toggled Touch ID unlock on and off.
- Deleted and reinstalled app
- Restarted machine.
- Deleted and re-enrolled Touch ID.
1Password Version: 7.0.5-BETA2
Extension Version: Not Provided
OS Version: 10.14 beta 2
Sync Type: 1password family
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Comments
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@mattajohnson - yep! Thanks for reporting; we're already aware Mojave beta 2 breaks Touch ID in 1Password. You can check out this post/thread for a little more information about it. We've filed a radar with Apple, but we don't have anything more to share at this point. Sorry for the inconvenience!
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