Browser Extension unresponsive

sdormanmd
sdormanmd
Community Member
in Mac

It was working at one time. I have installed the browser extension for Safari. Now when I click it, I get the list of items, but clicking on the item results in no action. I tried clicking on the item name, the wand, and the fill in. All to no avail. I have uninstalled it and reinstalled it with the same result.

Any ideas?

1Password Version: 1Password7 7.0.4
Extension Version: 4.7.1
OS Version: OS X 10.13.4
Sync Type: iCloud
Referrer: forum-search:browser extensions

Comments

  • Lars
    Lars
    1Password Alumni

    @sdormanmd - sorry for the trouble you're experiencing just now. Does this happen in all browsers, or only Safari? Have you tried other browsers?

  • sdormanmd
    sdormanmd
    Community Member

    I only use Safari. However, I did a complete removal of the extension, shut down Safari, reinstalled the extension, and restarted Safari. It seems to be fixed for now. Thank you for responding. S

  • Lars
    Lars
    1Password Alumni

    @sdormanmd - that's great news! Glad you got things working again, but definitely let us know if the problem recurs or you notice anything else unusual. :)

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