New phone- not finding vault

radhi

I have a new phone and use dropbox to sync. When the new phone attempts to find the vault on dropbox it says "no vaults found"

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:new phone

Ben

Hi @radhi

If you look in your Dropbox account do you see a 1Password sync file there?

Please let us know.

Ben

radhi

yes I do

Ben

Okay, in that case I’d recommend following through this guide:

If you're having trouble syncing with Dropbox | 1Password

Please let us know how it turns out.

Ben