I do not know what my Secure key is therefore cannot sign in. please help

tuckerarron

Basically i signed up for a trial a few years back, didnt get on with it. I would like to come back now but i dont have my secure key so i am unable to log in anywhere. Is it possible for my whole account to be deleted so i can setup from scratch? I'd very much like to try this again :)

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I do not know what my Secure key is therefore cannot sign in. please help

Ben

Hi @tuckerarron

Thanks for taking the time to write in. We can definitely help with this, but as it requires digging into some account details we're unable to address it on this public forum. Could you please email our sales team at sales@1password.com from the email address associated with your membership? When you email in you'll get a support ID back from BitBot. Please post that ID here so that we can expedite your request.

I hope that helps. Should you have any other questions or concerns, please feel free to ask.

Ben

ref: RFP-12427-381