1Pv7

skein
skein
Community Member

Small one, but the main app will, quite often, but not always, ignore the TouchBar touchID option, but will respond to clicking the touchID button on the app itself. Not causing high blood pressure, but thought I'd mention it, as it's happening consistently enough to be a bug.


1Password Version: 7.0.4
Extension Version: Not Provided
OS Version: 10.13.5 (17F77)
Sync Type: 1P

Comments

  • Hi @skein,

    Next time this happens I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

    With your email please include:

    • A link to this thread: https://discussions.agilebits.com/discussion/93032/1pv7#latest
    • Your forum username: skein

    That way we can "connect the dots" when we see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so we can track down the diagnostics and ensure that this issue is dealt with quickly. :)

    Once we see the diagnostics we'll be able to better assist you. Thanks very much!

    Ben

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