1P7 mini doesn't start after reboot

broken42
broken42
Community Member
in Mac

On 1P6 the browser extension would be functional in my browser (primarily Firefox, occasionally Safari or Chrome) as soon as I opened it after boot. At least I think thats what happened as I never got annoyed by its behaviour :). Now however, In 1P7 the behaviour I'm seeing that mini doesn't work at all (even though browser says it is enabled) until after I start the desktop app. After that everything is fine until the next shutdown, even if desktop app is closed. So, it looks like mini doesn't start until the desktop has been run at least once.

Is this expected behaviour, or something a little screwy with my setup?

Thanks,
Ken

OS: 10.13.5
FF: 61
1P: 7.0.7 (app store)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @broken42,

    Can you please check 1Password > Preferences > Browsers and make sure the box for "Always keep 1Password Extension Helper running" is checked?

    Thanks.

    Ben

  • broken42
    broken42
    Community Member

    Hi Ben,
    Thanks for the response. It appears that merely asking the question has resolved the issue. I fired everything up this morning and all works as expected without me changing anything. So, clearly something else going on somewhere. I'll keep an eye on things and investigate some more if the issue comes back.
    Ken

  • Ben
    Ben

    Thanks for the update. :)

    Ben

This discussion has been closed.