The app is not updating automatically

Virco
Virco
Community Member

Despite the option being selected, the app doesn't seem to update automatically.
See the attached screen captures. Please advise.
Thank you.



1Password Version: 7.0.7
Extension Version: 4.7.1
OS Version: 10.13.5
Sync Type: iCloud
Referrer: forum-search:not updating automatically

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Virco: I see this occasionally when the macOS Archive Utility fails for some reason. Please restart your Mac, as that will probably clear that up for you. If it doesn't, and it's just broken on your machine though, that's a deeper issue you may want to pursue with Apple. But worst case scenario, you can always get the latest version directly from our website:

    https://1password.com/downloads/

    Either way, let me know how it turns out! :)

  • Virco
    Virco
    Community Member

    Thank you for your reply... I regularly restart my Mac so I guess I'll have to investigate further into Archive Utility...

  • AGAlumB
    AGAlumB
    1Password Alumni

    Yeah, it doesn't come up often, but it's something I've encountered myself, and that we occasionally hear from customers about since 1Password relies on Archive Utility to decompress the update.

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