1P 7.0.7 not opening on Mojave latest beta (NSGenericException reason [NSAlert runModal])

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AnyUser
AnyUser
Community Member
Process:               1Password 7 [1421]
Path:                  /Applications/1Password 7.app/Contents/MacOS/1Password 7
Identifier:            com.agilebits.onepassword7
Version:               7.0.7 (70007001)
App Item ID:           1333542190
App External ID:       827723761
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           1Password 7 [1421]
User ID:               502

Date/Time:             2018-07-06 22:40:12.083 +0200
OS Version:            Mac OS X 10.14 (18A326h)
Report Version:        12
Anonymous UUID:        0A28C28B-89A7-13BD-5C2C-83DD9E6E8858

Sleep/Wake UUID:       FFB76431-21DF-4BF7-B90D-5B97CC14C44D

Time Awake Since Boot: 2000 seconds
Time Since Wake:       1600 seconds

System Integrity Protection: enabled

Crashed Thread:        10  Dispatch queue: com.onepassword.database.opening.queue

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSGenericException', reason: '-[NSAlert runModal] may only be invoked from the main thread. Behavior on other threads is undefined.'
abort() called
terminating with uncaught exception of type NSException

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • rudy
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    @AnyUser,

    Does this crash happen before the in-app crash reporter is able to run?

  • AnyUser
    AnyUser
    Community Member
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    @rudy Yes. I had to find the report on Console.app

  • rudy
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    @AnyUser,

    would it be possible for you to send the whole crash report file to support+forums @ agilebits.com ? I'm looking to trace down your specific crash.

  • AnyUser
    AnyUser
    Community Member
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    @rudy sure. It will be there in a few. Cheers

  • AnyUser
    AnyUser
    Community Member
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    @rudy done. Hope it helps.

  • rudy
    edited July 2018
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    @AnyUser,

    It did, I was able to trace the issue and put up a code change for the team to review that should address that particular crash.

    In the meantime, does 1Password startup normally if you move ~/Library/Group Containers/2BUA8C4S2C.com.agilebits/Library/Application Support/1Password aside?

    ref: SJJ-41311-647

  • AnyUser
    AnyUser
    Community Member
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    @rudy, yes it does. Thanks for the workaround! :)
    Glad it helped.

  • Ben
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    Thanks for the update. :)

    Ben

This discussion has been closed.