Need Help! Cannot load logins using One Password 7.

Ed Stamas
Ed Stamas
Community Member
edited July 2018 in Mac

I am using One password 7 on my mac. I can open my login sites using my browser extension and Chrome fine, but for some reason when I use my dashboard icon for one password and go to my logins, they will not open. When I click on a login, Chrome opens but nothing loads. The One Password X ext works fine (the one with the double circle). The original ext icon or dashboard icon will not allow logins to open.


1Password Version: 7.07
Extension Version: Not Provided
OS Version: OS X 10.12.6
Sync Type: Icloud

ref: KIZ-23477-861

Comments

  • Lars
    Lars
    1Password Alumni

    @Ed Stamas - I see you've also contacted our email support team with this same question. Someone will be with you shortly via email. Please don't post the same question across multiple points of contact -- it might seem like a way to get a response more quickly, but when we have to stop and coordinate multiple replies among multiple colleagues and multiple points of contact, it increases confusion and slows the support experience for everyone, including you.

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