Shared Vaults in a hybrid model.

kitebuggy
kitebuggy
Community Member
in Mac

Hello,

We're an existing 1Password customer with a mix of traditional perpetual and now subscription licences. We have shared vaults synchronising via Dropbox for existing users, but the new licences do not work with these vaults. Conversely, the new licences don't seem to be able to share vaults with historical users either.

Whilst I understand the move to subscription, and the desire by AB for customers to move to Teams, we appear to be betwixt and between, unable to find a way to 'upgrade' in a cost-effective manner (without throwing away our exiting investments in 1P) or making the new apps work as the previous licences did.

What is the recommended way forward to allow all users to share vaults safely and in a supported manner? (And ideally without breaking the bank!)

1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: macOS & iOS
Sync Type: iCloud, Dropbox and now 1P

Comments

  • Ben
    Ben

    Hi @kitebuggy

    Please reach out to our business team at business@1password.com and they’ll be happy to help you with this. When you email in you’’ll get a support ID. Please post that ID here so that we can expedite your request.

    Ben

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