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iTunes abo & account frozen

mdier
mdier
Community Member
in Memberships

I have a 1 year iTunes abo, but my 1password account is now frozen? How to solve this now?

1Password Version: 7.07
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: Not Provided
Referrer: forum-search:iTunes Abo, Account eingefroren

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited July 2018

    @mdier: Thanks for reaching out. I’m sorry for the confusion! it sounds like you may have signed up for multiple 1Password.com memberships and paid for the wrong one, or that you just didn't apply the iTunes subscription to your account. Since we can't discuss account and payment details here on a public forum, I'll email you shortly so we can look into it.

    ref: LVQ-15877-557

  • mdier
    mdier
    Community Member

    Thx!

  • AGAlumB
    AGAlumB
    1Password Alumni

    No problem! Just reply to my email and we'll go from there. :) :+1:

This discussion has been closed.