Upgraded from standalone to family 1p7 and now all my stuff is duplicated and messed up! help!

redhat
redhat
Community Member

Like the subject says, upgraded to 1Password7 and got a family account. Didn't find an easy data migration path so did export/import. Now all of our stuff is duplicated and we still can't uninstall 6.8.8.

Can someone help us sort this out?


1Password Version: 7.0.7
Extension Version: 4.7.2.90
OS Version: 10.13.5
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @redhat! I'm sorry for the trouble upgrading to 1Password 7 for Mac, and yes, we can help you sort it out.

    I'm quite surprised to hear you say you can't uninstall 6.8.8, as removing any copy of 1Password on the Mac should be as simple as making sure you've Quit 1Password and the Mini by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu), and then dragging the application to your Mac's trash.

    In 1Password 7 for Mac, if you open Preferences > Vaults, what do you see there? What are the vaults listed?

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