Firefox Quantum extension shows a locked symbol and takes me nowhere, not even to login.

pdm32
pdm32
Community Member
in 1Password in the Browser

Trying out Firefox. Installed the 1P extension, but it sits in the toolbar with a locked symbol that I don't understand how to correct / unlock. Thanks for a great product (10-yr user and counting!) Perhaps missing something basic but assistance appreciated.

1Password Version: 6.8.8
Extension Version: unknown
OS Version: Mac OS 10.13.6
Sync Type: agilebits?
Referrer: forum-search:Firefox Quantum extension shows a locked symbol and takes me nowhere, not even to login.

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @pdm32,

    Can you remove that extension for me please and install the one located at "Browsers - 1Password" ( https://1password.com/browsers/ ), you should find things seem to make a bit more sense with this one :smile:

  • pdm32
    pdm32
    Community Member

    Thanks so much. Works like a charm, in comparison to getting it from Firefox! :)

  • AGAlumB
    AGAlumB
    1Password Alumni

    Glad that lil bobby was able to help! It sounds like you should be all set, but we're here if you need us. :)

This discussion has been closed.