TouchID not working correctly

sjshaw1970
sjshaw1970
Community Member
in Mac

New 2018 MBP 15", running the 10.14 Beta (18A336e).

TouchID is enabled (even turned it off and back on), but 1PW never asks for me to use it to unlock, either when I use the main app, 1PW Mini, or there browser extension. I always have to enter my master password.

Was working fine in 10.13.

1Password Version: 1Password 7 Version 7.1.BETA-1 (70100001) AgileBit
Extension Version: 4.7.2
OS Version: 10.14 Beta (18A336e)
Sync Type: Dropbox

Comments

  • RikardEsben
    RikardEsben
    Community Member
    edited July 2018

    I had the same problem and it was specially a big problem causing my workplace meeting booking software not to work at all because it never asked to use Touch ID for unlocking and confirming the booking of a meeting. To fix it I actually downgraded my MacOS to a earlier version and now it works probably.

  • Ben
    Ben

    Hi folks,

    Thanks for the reports. We are aware of the Touch ID issue with the current macOS 10.14 beta. Our development team has been investigating and we hope to have a fix available soon.

    Thank you.

    Ben

This discussion has been closed.