I want to roll back to v6 standalone

cbeckham
cbeckham
Community Member
edited August 2018 in Mac

I have three mac and I tried to upgrade on one of them, various login issues etc.. I am unsatisfied with the experience and the new upgrade, I would like to roll back to V6 on that one mac and also get a refund on the license purchase. Purchase info is Order ID : [removed by 1Password; this is a public forum]
Paid In Full : Aug 2, 2018 please advise on how to roll back and how to get a refund on the license fee.

Thanks

Charles Beckham

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @cbeckham - if you'll get in touch with our team at sales@1password.com, one of us will be able to assist.

  • cbeckham
    cbeckham
    Community Member

    Will do thank you.

    Cheers

  • Lars
    Lars
    1Password Alumni

    :) :+1:

  • cbeckham
    cbeckham
    Community Member

    Thanks, I decided to give it a try. I just installed on the second mac. I am trying to figure out and address the little nuances before I upgrade my dear wife's mac.

  • Lars
    Lars
    1Password Alumni

    @cbeckham - understood! Dealing with mission-critical software can make a person nervous, especially if you're already feeling like "if it ain't broke, don't fix it." However, there are a number of great improvements in 1Password 7 for Mac and we're here to help if you get stuck or have questions. :)

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