Update Problem [workaround: Quit 1Password Completely before updating]

Dawgspiel
Dawgspiel
Community Member
edited August 2018 in Mac

I'm having trouble updating 1Password on my iMac. Every day, the App store app informs me that an upgrade for 1Password is available. When I attempt to update via the App Store window, it hems and haws for a minute or so and tells me to Quit 1Password to allow the update to proceed. 1Password is not running when this happens. I've tried disabling the 1Password extension on Safari, Google and Firefox browsers and that doesn't work either. This has been going on for weeks now.

What am I doing wrong?

Sorry if this is covered in another thread; I looked but didn't see anyone else with a similar problem.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Stephen_C
    Stephen_C
    Community Member

    @Dawgspiel this has been quite widely discussed here on the forum. You need to quit 1Password 7 completely by pressing control + option + command + Q and you should then find that 1Password will update with the newer version from the App Store.

    Stephen

  • Dawgspiel
    Dawgspiel
    Community Member

    Thanks. I figured it had. I tried force quit on my own and it worked.

  • Ben
    Ben

    Thanks for the update. :+1:

    Ben

This discussion has been closed.