Conversion from agilekeychain to opvault loses passwords

skahlert

Hi,
I just upgraded from 1Password6 to 7 and after installations I got a notification that I needed to migrate my vaults (stored on Dropbox).
After I did that it looks like the amount of objects in my vault dropped from around 500 to 200 (more than a half missing).
I tried to restore the old legacy keychain and reset 1password, but after conversion it happened again.
I tried it on Mac and Windows with the same result.
Best, Stefan

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1Password Version: 7.0.7
Extension Version: Not Provided
OS Version: macOS 10.13.6
Sync Type: Dropbox

rudy

@skanlert,

were any of these items in the trash?

skahlert

Cannot say for sure for all of them, but I'd say for most of them: No, they were not in the trash

rudy

@skahlert,

I think we'd want to take a look at a Diagnostics Report taken immediately after attempting an import to see where those items have gone.

https://support.1password.com/diagnostics/

skahlert

Hi, I believe I was able to resolve it.
Looks like there was a dropbox sync conflict in the keychain. Reverted to 6, Re-Synced the Vault, and ran the upgrade again... now I have all 510 items again.

Lars

@skahlert - that's excellent! Glad you were able to figure it out. On behalf of rudy, you're quite welcome. :)