New iPhone 8 won't let me log in to 1Password.com ("Server at Address Unreachable")

tkmpr

I bought a new iPhone 8 today and I'm trying to log in to my existing account through 1Password.com. I chose the first option (1Password.com) on the login screen and typed in my Master Password, but it said there was a problem signing in and I have to sign in manually. So I tap on Add other account, scanned the Setup Code from my laptop, entered my Master Password, and when I hit Sign In, an error message appears saying "Server at Address Unreachable." Does anyone know how to get past this so I can have my 1Password account on my new phone?

Thank you!

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1Password Version: 7
Extension Version: Not Provided
OS Version: iOS 11.4.1
Sync Type: Not Provided

Ben

Hi @tkmpr,

Could you please post what is being entered for the sign-in address?

Ben

tkmpr

It looks like it is just "my."

Ben

Please try replacing that with my.1password.com

Ben

tkmpr

That worked! Thank you so much!

Ben

Thanks for the update @tkmpr. Glad to hear that helped. :)

Ben