Hi I really want this to work- have tried so hard-need set up help for v7

jabwallace

1. signed up for free trail
2. set up master password
3. try to sign in -asks for key go around in circles
4. have watched the Cox videos- none are 1-2-3 instructions. No phone.
5. all features no instruction

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:so confused- need to sta

jabwallace

So, do I sit here and wait for someone to reply?

jabwallace

How can I sign in to get my secret key if I need my secret key to sign in?

Lars

Welcome to the forum, @jabwallace! I see you've asked a question also of our our email support team, and my colleague Michael has been assisting you. Did he answer your question? If not, let's keep the conversation going via email, since if we have to stop and coordinate multiple replies to the same question among multiple teammates, it causes confusion and increases support times for everyone, including you. Thanks! :)

ref: MAJ-51264-558