Data not imported into 1Password 7
I upgraded from old 1Passport5 -> 6 and yesterday to 7. On opening there is not a single password/any data from my previous 1Passport. I have scoured the forum for answers and seen to look for backup zip files - found a backup zip file. I tried to open it but then the app crashed. Unsure what else to try. Loved the previous version! Now agitated as I have many many passwords stored somewhere but cannot access them. Please help!
1Password Version: 7
Extension Version: 7.0.7
OS Version: OSX 10.13.6
Sync Type: iCloud
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Hi @aeldershaw
You mentioned that you’ve been syncing your data with iCloud. Have you set up that syncing in 1Password 7?
How to sync 1Password with iCloud
Ben
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Hi Ben, Sorry for being so vague - need a teenage son to visit! Seems I maybe don't synch with iCloud because it doesn't come up as an option (there is no "synch" icon). What/where else could I have hidden the data?
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@aeldershaw - you didn't hide the data. What you did appears to have been: created a 1password.com account. That's not a bad thing at all. In fact it's the best way to use 1Password now. But we'll need to import your previous data. To do that, in 1Password 7 for Mac, go to File > Import and in the pop-up screen that looks like this:
...choose the 1Password 6 option. This will import your previous 1Password 6 database in its entirety, if pointed at the correct file. To do that:- After selecting 1Password 6, click "Choose File" in the second window
- Click the drop-down menu at the top of the window, like this:
- ...and scroll backward until the first instance of "Library," right above the house icon with your Mac username, like this:
This will put you at the root of your Library folder. - From there, if your previous 1Password 6 version was from the Mac App Store, click through the folders from there, to
~/Library/Containers/2BUA8C4S2C.com.agilebits.onepassword-osx-helper/Data/Library/Data/OnePassword.sqlite. If 1Password 6 was downloaded/purchased directly from us, navigate to~/Library/Application Support/1Password 4/Data/OnePassword.sqlite. - Click "Open" - this should import your previous 1Password 6. Let me know how that goes for you! :)
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Hi Ben - You are a genius!!! All done. No need to call in my teenage boys. Thanks so much for the assistance. Regards
Annette0 -
@aeldershaw - awesome! Glad we were able to assist. :)
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This seemed like a decent thread to tag on to. My wife was using the purchased (not app store) version of 1Password 6 on Mac, and she just started a trial subscription of 1Password 7, so she could also use the app on her iPhone. I performed the upgrade, and was happy how intuitive it was getting the old data to the new version of the app. However, the new app did't import about a half dozen of the newest entries/updates (some were new passwords, and one was an update to a credit card expiration date). These entries were all at least a couple of weeks old. Is there any explanation why this might happen?
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@SecretDude: Probably, but it's impossible to say with so little information. On the device where she had all of her existing data in the first place, what vaults are setup there? I think the problem may be that there were multiple copies of 1Password with different data, and the "wrong" one was used when setting up the new version.
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