1P Unusable - Crashes on OS X Mojave

Community Member

1P7 Beta is unusable on Mojave. It is constantly crashing. Also, the beta Safari extension doesn't actually do anything. The icon is there, but you can't fill forms or save passwords at all. Doing a Cmd+\ crashes the app. I've been submitting the problem reports, usually the 1P problem report comes up, and Apple's does as well.

Incident Identifier: 1090B6B7-0305-4963-AAA3-BBD23738B521
CrashReporter Key: ACDB913C-228C-5037-AA02-A680353AE042
Hardware Model: MacBookPro14,3
Process: 1Password 7 [52608]
Identifier: com.agilebits.onepassword7
Version: 7.1.BETA-3 (70100003)
Code Type: X86-64
Parent Process: launchd [1]

Date/Time: 2018-08-09T13:24:12Z
Launch Time: 2018-08-09T13:16:35Z
OS Version: Mac OS X 10.14.0 (18A336e)
Report Version: 104

Exception Type: SIGSEGV
Exception Codes: SEGV_MAPERR at 0x27f3fb7cc558
Crashed Thread: 0

1Password Version: 7.1.BETA-3
Extension Version: 4.7.2
OS Version: OS X 10.14 Beta 18A336e
Sync Type: Not Provided
Referrer: forum-search:Crash on OS X


  • Lars
    1Password Alumni

    Welcome to the forum, @mdiorio! I'm sorry for the trouble you're having just now. As you know, using a beta of both 1Password and macOS can sometimes result in...unexpected occurrences. That doesn't mean we don't want to know about it -- we do! It just means that if you need a more-stable experience for mission-critical work, I'd recommend sticking to the stable channels of both.

    That said, the best way to help us track this down would be for you to create a diagnostics report from your Mac:


    Please add the following code (including the square brackets) to the Subject line of your diagnostics email before sending it:


    This will link your diagnostics to our current discussion. I'll take a look and let you know what I find out.

    For anyone else reading, please note: this ID is for @mdiorio only. If you’re experiencing the same issue and need help, please ask us for your own ID.

    ref: LWW-58194-832

  • mdiorio
    Community Member

    Hi @Lars! I absolutely understand - I like using beta software and have been an official beta tester for dozens of apps and hardware since 1997. Every once in a while it bites me - but I expect the worst and am usually pleasantly surprised. I've sent off the diagnostic logs for you. Let me know if you need any other info.

  • Lars
    1Password Alumni

    @mdiorio - great! Then you know the drill. Thanks for being willing to live on the edge, one of us will be with you shortly. :) :+1:

This discussion has been closed.