Touch ID authentication has disappeared for 1Password on iPhone SE
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Running 11.4.1 on an iPhone SE. Suddenly, the option to use TouchID for authentication has disappeared. I've removed all fingerprints, hard reset the phone, readded fingerprints and the TouchID option still does not appear. Any advice? Thanks!
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@mac787: Touch ID is disabled when you make changes to the device's security settings. Otherwise someone who knows your device passcode could go and add their own fingerprints to gain access to 1Password without your Master Password. You'll need to enter your Master Password correctly in order to unlock it. There's no way around that, as you've encrypted your data using that. This guide has some tips that might help though:
https://support.1password.com/forgot-master-password/
Alternatively, if you're part of a 1Password Family or Team, another Owner, Organizer, or Admin can help you recover your account, so you can create a new Secret Key and Master Password:
https://support.1password.com/recovery/#begin-recovery
But if that doesn't help, you will need to either restore from a backup, sync from another device, or simply start over. You can try as many times as you want. You won’t be “locked out”, but you will not be able to access your data unless you can enter the required Master Password correctly. Please let me know how it turns out.
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