How to change passwords?

shelby123
shelby123
Community Member

I'm new to 1Password and I'm very confused how it works. I downloaded the app on my iPhone and added my Gmail/Google account to test it. The app said it created a new password for these websites, but the new password does not work while my old one still does. I don't think I understand how this is supposed to work?


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Referrer: forum-search:didn't change password

Comments

  • Hi @shelby123

    Thanks for writing in. I've moved this over to our iOS category as it sounds like that is more relevant here. 1Password doesn't change the passwords for your accounts for you. It can help you do so, by generating secure unique passwords, but it doesn't perform the actual change. You'd need to go to the website for the account in question (Gmail in this case) and change the password to the one generated by 1Password. Further instructions (including a helpful video) can be found here:

    Change your passwords and make them stronger | 1Password

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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