Can't update;v7.0.4 to 0.7; AppStore app:"can't update when 1P is open" even when it's closed. ∞ cyc

markhaagie

Can't update;v7.0.4 to 0.7; AppStore app: "can't update when 1P is open" repeatedly, even when it's closed. endless cycle. Have tried many times after switching off both apps and iMac; running iMac High Sierra v10.13.6 (Retina 5K, 27-inch, Late 2014)
1Password 7
Version 7.0.4 (70004000)
Mac App Store

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1Password Version: 7.0.4
Extension Version: 4.7.2
OS Version: Not Provided
Sync Type: dropbox
Referrer: forum-search:Can't update;v7.0.4 to 0.7; AppStore app:"can't update when 1P is open" even when it's closed. ∞ cycle.

julieta

Hi @markhaagie, you may have the mini running.
You need to quit 1Password 7 completely by pressing control + option + command + Q and you should then find that 1Password will update with the newer version from the App Store.

markhaagie

Thanks Julieta, that worked. Mark

Lars

@markhaagie - great! On behalf of Julieta, you're quite welcome; I'm glad that worked for you. :)