Unable to boot..

orchidlady
orchidlady
Community Member

Evidently it cannot boot 1password mini. Quitting 1password does not help. Neither does rebooting. Effectively locked out of my info.


1Password Version: 6
Extension Version: Not Provided
OS Version: OS 10.13.6
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @orchidlady - I'm sorry for the trouble! Without a little more information, however, it's difficult to say what might be wrong and how we might go about righting it. Can you tell us more specifically what version of 1Password you have (1Password > About will let you know), and what steps you've taken so far? When did this start happening? Is it constant or only a sometimes thing? The more information you can give us, the better. Are you using a 1password.com account, or standalone data? If standalone, what method of sync?

This discussion has been closed.