Qantas login

antjnr

Hi. I've read the previous discussions and still can't seem to get this to work.

I've tried various options including:

https://discussions.agilebits.com/discussion/76751/issues-with-1password-and-the-qantas-frequent-flyer-login

https://discussions.agilebits.com/discussion/comment/442417#Comment_442417

How can I get this to work?

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1Password Version: 1Password 7 Version 7.0.7 (70007001) Mac App Store
Extension Version: 4.7.2
OS Version: 10.13.6
Sync Type: 1Password

littlebobbytables

Hi @antjnr,

So I visited https://www.qantas.com/fflyer/dyn/program/welcome and I filled in the three fields of the visible sign-in form titled Frequent Flyer Login - I didn't use the one in the drop down menu. I saved a Login using the "How to save a Login manually in your browser" ( https://support.1password.com/save-login-manually/ ) method and after clearing the form I found filling would populate all three fields. It could easily be argued that designating the surname as the username is wrong and I can show you how to modify that if you like but the key part was all three fields filled for me from a freshly saved Login item. I tested 7.0.7 and 7.1 as they have different filling code but the results were consistent between the two and I would hope you would find the same.

If you're not seeing this can you tell me what is happening for you as we should be seeing similar results.

antjnr

Pardon my ignorance but that worked. The login screen (on the Qantas site) looks a little different to whichever screen I was on. But that has worked. Thank you.

littlebobbytables

Greetings @antjnr,

If things are working and you're happy then it's a win :smile: Glad to hear I could help and I apologise for the delay in replying. If you come across any other unusual sites please do let us know and we'll see if we can maintain this success rate.

Panther

I wanted to join in on this one as I too am having trouble with the Qantas site. Unfortunately Qantas seem to have many different login pages that all use different fields but after following the tips above to save the login manually I still can't get it to work. When I do that, 1Password seems to fill in the Last Name and PIN fields but not the member number. When I look in 1Password and show all login form details, the member number isn't even being saved at all.

The URLs I'm having this issue on are https://www.qantas.com/fflyer/dyn/program/welcome, https://www.qantasmoney.com/account/login and https://www.qantaspoints.com/home. Also, is there a way to make a single 1Password entry that will work on all the Qantas sites?

Edit - should mention that I'm using 1Password 7.1.1 on macOS 10.13.6.

Panther

There's actually even more URLs! https://www.qantasepiqure.com.au/# and https://myaccount.qantascash.com/login

littlebobbytables

Hi @Panther,

Just before we delve into this can you confirm that a single account is used to access all of these different domains i.e. a password change on one is reflected on the rest. I just want to make sure what is really needed is some sort of generic item that works on several very different domains.

Panther

Just looking at these and the Qantas Cash one is different (as it uses an email address, so ignore that one) but all the others are identical, and when you change the PIN on one, it changes on them all. I'm sure there'll be even more Qantas login pages but these are just the ones I use. To give you more background, one thing I've noticed is often when you can get this to work in 1Password on one of these domains, say the https://www.qantaspoints.com/home one... when you then try a subdomain of that site which uses a similar form, say https://onlinemall.qantaspoints.com/ it then doesn't fill all the fields - it seems I can easily get this to work with filling the Last Name and PIN but it never fills the member number consistently.

Yet another oddity I've noticed is that the drop down login top right of https://www.qantas.com/au/en.html is different again to the one on https://www.qantas.com/fflyer/dyn/program/welcome even though both of those login forms take you to the same place! I've been using 1Password since version 3, so I like to feel like I know what I'm doing but these Qantas logins have driven me mad for years with no easy solution as often when you manage to trick it into working, they make minor adjustments to their pages (and as you can see, there are a lot of them) and everything falls over.

Yesterday I went in and deleted all my Qantas records in 1Password (I had about 8 separate entries all with the same info) and then did the save login manually method you suggested above. This did get it working for one single login, however when I then tried to add other URLs, or to add additional fields to the form so it could fill them in on different versions of the form, it then stopped working (the qantaspoints.com example I gave earlier in this post is a good example of that). So I deleted that one again and recreated a new manual entry so it was working for that one URL, but then when I tried adding other seperate manual entries for the other URLs, the autofill stopped working correctly as soon as there were multiple logins on the same domain (as some of the domains start to cross over, and presumably 1Password wants an identical match).

Hopefully that makes sense, sorry for the long post! Let me know if you need more details.

AGAlumB

@Panther: Indeed, they're crazy! Just to confirm, are those the only login pages you've found (I use "only" loosely)? I was able to get the username and password filling correctly by creating a login by hand in the main 1Password app, entering the username, password, and all of those URLs. The "membership number" field doesn't work though, even if I add that field manually in the web form details section of the login as those pages are setup a bit differently. We'll see if we can find a way for 1Password to better accommodate this sort of thing, but for now I'm sorry that I don't have a good solution for you besides filling the username and password and then copying and pasting the membership number. :(

ref: xplatform/filling-issues#262, x/b5x#570

littlebobbytables

Hello @Panther,

Brenty has filed the relevant bug reports but in the meanwhile I can help reduce the craziness a little. This won't work for Qantas Money as that page does things just differently enough to not play well but I have managed to make an item that will fill the wine, points and frequent flyer pages. So that should reduce it to three items, one for cash, one for money and one for the others.

1. Download this 1PIF (1Password Interchange Format) file and save it to your Desktop.
2. Drag the 1PIF file to the 1Password icon in the macOS dock to import into the current vault.
3. Edit the newly imported Login item.
4. Click the Show Saved Form Details button (show web form details for those running 1Password 6 for Mac).
5. Replace the placeholder values for the three fields with your real account credentials.
6. Save.

Obviously not perfect, three Login items for the same account doesn't seem great but the way they're doing things is just not friendly at all towards a sane approach. It will be interesting to learn what we can do to make sense of this craziness.

Panther

@brenty, thanks for reporting this one as a bug. It's been around for quite a while (and I'm kicking myself for not really reporting this sooner!). I know you've commented in most of the threads about this in the past but I guess if you search the forum for Qantas you'll find plenty of examples of other people with this same issue. There are lots and lots of login pages across many domain names, and for some reason they don't use a single sign on so it's quite messy. You can find more URLs by just clicking around their menu on the Qantas homepage - for example, I just found https://www.qantasassure.com which has a similar login form (but I don't use this one). Hopefully there'll be a way to fix this in a future update.

@littlebobbytables, thanks for the 1PIF file - it's amazing! I do not know how your one works when all the ways I tried didn't (I swear I had a very similar setup with the web form fields) but I can confirm it works on almost all the login pages I can find. Considering this is a login I use almost weekly, this is a massive improvement from where I was before. Really appreciate your help!

AGAlumB

@Panther: It's hard to say just whose bug it is, since this problem doesn't exist with other sites (and didn't with some of theirs in the past even — they change over time!) But as far as we're concerned, if there's something we can do to work around it, we'll be glad to do so, as that would help you and other customers (and those of us here with Qantas accounts as well!) I think it's too early to say for sure that we will be able to find a solution, but I think we have some ideas worth pursuing. Anyway, glad lil bobby's skills have proved helpful to you here in the mean time. Cheers! :)

karlg

Hello,
I realise this thread is a year old, but I'm wanting to be able to use 1Password to log in to the QANTAS site..

(I've tried downloading the 1PIF file mentioned by @littlebobbytables above, but it doesn't seem to work in 7.3.2 - or am I doing something wrong?)

Anyway, I followed the instructions about not using the popup and creating a manual entry (filled out the three fields, then use the 1PW menubar item to create an entry). This stores the 'Last name' and 'PIN' fields, but not the 'Membership no.' field.

However, if I tick the 'Remember details' checkbox, it does seem to work. Yay!

.. but..

That seems to work by using a cookie for the 'Membership no.' field.

That would be a working solution for people who have only one login on any computer.

For me, though, I manage the logins for three others as well as myself, so is only a partial solution.

Is there a better/proper solution to this problem?

Thanks in advance!

Karl

ag_michaelc

Hi Karl (@karlg)! Could you let me know the actual URL you're visiting so I can try things on my end and see what workarounds, if any, might exist at this point in time?

gazza500

Hi,

I get the same behaviour as Karl

I created a manual entry (filled out the three fields, then use the 1PW menubar item to create an entry). This stores the 'Last name' and 'PIN' fields, but not the 'Membership no.' field.

The URL for the login page I'm using is:

https://www.qantas.com/au/en/frequent-flyer/log-in.html

Thanks

Gary

ag_yaron

Hey @gazza500 ,

Can you please open the 1Password desktop app, find the login you saved for QANTAS website and click on edit, then click on view saved form details, and where it says that the "memeberid" field is a telephone field, change it to a text field? That fixed it for me. Here's a screenshot of what it should look like.

gazza500

Thanks Yaron. That fixed it.

ag_ana

On behalf of Yaron, you are welcome! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)

Ben101

Hi Yaron and ag_ana,

I tried to follow your instructions posted on 21 October, but I'm not seeing all those options on the right in my 1Password Desktop app. In other words, I can see those details after clicking on 'Show web form details', but there are nothing on the right-hand side other than a scroll bar.

Am I doing anything wrong?

Thanks!

ag_yaron

Hey @Ben101 ,
It would really help if you show us what you are seeing, just censor out any sensitive info in the screenshot :)

Nige

Hi @Yaron. I'm having the same issue as Ben101 above. Screen shots (2 pages) attached - using the Windows 10 1Password Desktop App.
Any ideas who to capture all three fields?

Nige

sorry...further to the above, I meant to ensure the member id is auto filled at the qantas web page login.

ag_yaron

Hey @Nige,

On Windows the instructions are a bit different:
1. Save a new login for the website (you already did).
2. Open the 1Password 7 desktop app and find the login you just saved, then click "Edit".
3. Select one of the empty fields that are available (in your first screenshot), click the empty "Label" field and call it "memberId" (this is case sensitive).
4. Click the empty "New Field" under the "memberId" field and input your actual member id.
5. Click the three dots icon that shows up when you hover over these two fields and select "Phone" from the menu that opens.
6. Click "Save" to save the changes and close 1Password, then try to autofill on Qantas website.

On Windows, no need to click on "Show web form details" since this part is not editable. Here's a screenshot of what the login should look like after editing:

Nige

Thanks @Yaron that worked perfectly :)

ag_yaron

Glad to hear it @Nige :)

Enjoy your 1Password.

Nige

@Yaron any ideas how to also get the memberid to default on the qantas web form in IOS Safari?

ag_yaron

@Nige, I couldn't make this work on iOS in all of my tests. I'll forward this to our devs and hopefully this will be improved in the future.

ag_yaron

@Nige, I did manage to find a way. You can use the 1Password extension in iOS to autofill properly: https://support.1password.com/1password-extension-ios/

Let me know if that worked for you as it did for me.

Nige

Thanks @Yaran. It’s certainly not as seamless as the 1password integration with other websites/apps in iOS but accessing the 1password extension via the "share" icon does work for the Qantas site.

ag_yaron

I'm glad to hear we found a workaround that works! :+1: