1Password X or 1password app does not work on mho.sutterhealth.org
1password X is funky on the Sutter Health site. I have updated my password many times.
When I click on go from within 1password X, it does not fill the fields. I have two account configured.
Then select the correct ID from the Login ID drop down. It fills both fields, but the password is incorrect. If I then click on the password field, the drop down prompts me to save the password.
Open and fill from the 1password app has the same effect.
If I copy the password from the 1password app and paste, it works.
https://mho.sutterhealth.org/index.html#
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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@Kayakjamie: Thanks for contacting us. I'm sorry for the trouble, and the delay getting back to you. However, I'm not able to reproduce the issue you're describing. You didn't mention anything about your setup -- the OS, 1Password, browser, and extension versions you're using -- though, so it may be that you just need an update, or there's something else different about your environment.
I guess you may also have just saved this login a long time ago, or perhaps created it by hand at some point though. The good news is that I was able to easily save and fill a new login there with the current version of 1Password X, so you should be able to as well! Just follow these steps:
- Load the login page: https://mho.sutterhealth.org/index.html#
- Fill your login credentials into each field the way you want to save them
- Click the 1Password "keyhole" icon in the field and choose "Save in 1Password"
- Reload the page and try filling using 1Password X -- from either the inline icon or browser toolbar
Let me know if that helps! :)
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