password works in browser, not in app

Agfamily
Agfamily
Community Member
in Families

password works in browser, not in app

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
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Comments

  • Agfamily
    Agfamily
    Community Member

    i have tried the both the old and new passwords

  • rob
    rob

    Hi, @Agfamily.

    Could you send me a diagnostics report from the computer or device where you're using the 1Password app? This guide will explain how to create the report:

    Sending Diagnostics Reports

    Attach the report to an email message addressed to support+forum@agilebits.com. You'll receive an automated reply from our BitBot assistant with a Support ID.  Please post that ID here so I can respond quickly. :)

  • Agfamily
    Agfamily
    Community Member

    Support ID: #NIJ-28411-211

  • rob
    rob
    edited September 2018

    Thanks, @Agfamily. Looks like Greg has already replied there. :+1:

    ref: NIJ-28411-211

This discussion has been closed.