Android Dropbox data folder lost
Using Android 1Password7 now since its out, and having no issues, yesterday i got the info on my phone i should upgrade from agilechain to opvault, so i did.
On my desktop 1Password4 everything is working fine, but on android it tells me that the
"data folder for syncing with 1password isnt available anymore"
My dropbox contains these 4 folders (the 1password2 was renamed, cause its the old keystore)
1Password Version: 7
Extension Version: Not Provided
OS Version: Android
Sync Type: Dropbox
Comments
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edit, just bought 1Password 7 Standalone for Windows, and made a convert from a backup to opvault, also issue here, the attachments are all lost
Like you see:
Left 1Pass7 (no attachment) RIGHT 1Pass4 (attachment there)
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also tried to import from 1pif file, on desktop are the "attachments" folder and the 1pif file. no success
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As already mentioned above obvisioiusly not
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@m3morex from the details that you've provided so far, it looks like we're going to need to get some diagnostic reports from you. Could I get you to create one from 1Password 7 on your Android device and one from 1Password 4 on your Windows PC?
Attach the diagnostics to an email message addressed to
support+forum@agilebits.com.With your email please include:
- A link to this thread:
url - Your forum username:
username
That way I can "connect the dots" when I see your diagnostics in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)
Once I see the diagnostics I'll be able to better assist you. Thanks very much!
0 - A link to this thread:
