Lost my Serkure Key after disinstalled app on my smartphone
I have lost my securekey after I have disinstalled OnePassword app on my smartphone after trial period.
I want subscribe a plan but it is impossible to access from browser and app.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Android
Sync Type: Not Provided
Referrer: forum-search:lost securekey
Comments
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Hello! I’m sorry to hear you’ve lost your Secret Key for your 1Password account. Your Secret Key is designed only to be known to you, so there isn’t a way for us to recover or reset it. However, I would be happy to help locate your Secret Key if it was backed up on one of your devices.
If you have device backup enabled on your Android device, your Secret Key may have been backed up to your Google account. To find out, install 1Password from the Play Store and open the 1Password app. Tap 1Password.com account from the setup screen, and you’ll see a list of backed up accounts. If you don’t see a list of accounts and only see the sign-in screen, your Secret Key and other account details were not backed up. Let us know if 1Password find your account details on this screen, and we'll continue from there.
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