Unable to download AmEx statements on iPad using 1P browser
When I log into my American Express account using 1Password's browser on my iPad Pro, I am able to see the list of my monthly statements, but when I click on one, I get an error message from their website "Our system is not responding". A friend was having similar problem using Safari on iPad Pro, but in her case, she got a spinning beachball instead of an error message.
I called AmEx. they told me to turn off Safari pop-up blocker. this seems to have solved the problem if using Safari on iPad, but not on iPad when using 1P's browser.
I prefer to use the 1P browser on iOS devices, but this discourages me from doing so.
Nick
1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:american express
Comments
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Hi @NickIceCream,
We’d recommend using the 1Password extension inside of Safari to access this site:
Use the 1Password extension to fill in Safari and apps on your iPhone, iPad, and iPod touch
1Browser doesn’t have any configuration options regarding popups, and I’m not aware of any improvements planned for 1Browser at this time. Sorry for the inconvenience, but I hope that helps.
Ben
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