Standalone V7 vault problems

KentH
KentH
Community Member

I'm having two problems with MAC Standalone V7 version:

  1. On primary computer, can't delete old vault(s). Vault->Delete Vault... is greyed out.

  2. On secondary MAC, can only select "old" (V6) vault. Not the Dropbox synced one from primary computer.

How do I complete migration? App seems incomplete with vault management on standalone version.

Thanks. Kent


1Password Version: 7.1.1
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: Dropbox

Comments

  • Lars
    Lars
    1Password Alumni

    @KentH - the most likely reason you can't delete vaults is that you're doing it in the wrong order -- if you're trying to delete ALL standalone vaults, you have to do it by deleting your Primary vault LAST (since it's the one that uses your Master Password). Delete other (secondary vaults) in any order you wish, then delete Primary last. If you're trying to delete your Primary vault while you still have other standalone vaults, that won't ever work. Also, you need to have the vault you're trying to delete selected in the Vault menu -- you can't be in All Vaults view. Switch the vault menu to a particular (secondary) vault you want to delete, then choose Vault > Delete (name) Vault.

    Your 1Password data says you're running version 7.1.1 -- is this true on both Macs, or are you using version 6.x on one of the Macs? Also, are your Dropbox sync keychains in the Agile Keychain format, or OPVault? Thanks in advance for the additional information.

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