Safari Browser extension problems

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fernow
fernow
Community Member
edited September 2018 in Mac

Need new tutorial for latest 1Pwd mini. New one nothing like old one and doesn't seem to work as well.
Some websites load and fill as expected, others (working before signing up for 1pwd acct and updating to new version), work as expected.

As and example, VRBO won't fill. Launches in new tab but does not fill. If on the login screen, the site is "suggested" but upper right column says "NO LOGINS FOUND FOR VRBO.COM" even though a login is clearly there.

Other sites, Alaska Air and Bass Pro Shop for example work as expected.

Is the new extension just buggy or am I missing something?

10.13.2
7.1.1
4.7.2


1Password Version: 7.1.1
Extension Version: 4.7.3
OS Version: 10.13.2
Sync Type: 1pwd account

Comments

  • Lars
    Lars
    1Password Alumni
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    Welcome to the forum, @fernow! Sorry for the inconvenience. Any time you have a Login item that used to work and is not working now, the first thing to do is check the specific URL: does it match the URL you have saved in 1Password? In previous versions of 1Password, there was something called "Lenient URL matching" which allowed for greater leeway in what items would be listed as a match, but this has been disabled as phishing attacks have gotten more sophisticated. So, if you're visiting the main vrbo.com page (for example), but the page you registered at is on something like register.vrbo.com previously, it may not work. What I'd recommend for sites that aren't working any longer is to look at the URL scheme in the save record first, and see if you can adjust it there. If not - or if it looks OK to you - then try saving a new login item or saving the login manually. Hope that helps, but if not - or if you have any follow-up questions, feel free to let us know.

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