Cannot download update. iMac says iPassword open when it isn't

cminoxon
cminoxon
Community Member
in Mac

I have closed down 1Password in order to get your latest update but keep getting "1Password 7 cannot be open during installation. Please help as pulling my hair out here. Kind regards Colin Martin

1Password Version: 7
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:cannot download update. iMac says iPassword open when it isn't

Comments

  • danco
    danco
    Volunteer Moderator

    You need to close 1PW fully, which involves closing down the mini also. That can be done from the gearwheel icon in the Mini window, or by Cmd-option-control-Q (rather than just Command-Q) in 1Password itself.

  • Ben
    Ben

    @cminoxon

    I hope danco’s advice here helped. :+1:

    Ben

  • cminoxon
    cminoxon
    Community Member

    Thanks a lot Ben. Yes it solved it for me

  • Ben
    Ben

    Excellent. Thanks for the update. :+1:

    Ben

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