i Can't run the update in 1password 7. because it stays open. What to do that the download starts

Vosje534
Vosje534
Community Member
in Mac

I will run the update but i get the message that it is not possible to run when 7 is open.
How to close

Marcel

1Password Version: 7.0.7
Extension Version: 4.7.2.
OS Version: Mac 10.13.6
Sync Type: iCloud
Referrer: forum-search:i Can't run the update in 1password 7. because it stays open. What to do that the download starts

Comments

  • Lars
    Lars
    1Password Alumni

    @Vosje534 - sorry for the trouble/confusion. It sounds as if you have the Mac App Store version of 1Password 7. If that's the case, you need to Quit 1Password 7 Completely by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu) before you're able to run the update from the Mac App Store. We're sorry for the additional work, and this should be addressed in an upcoming release (7.2, so that the next update AFTER that should not require you manually quit first), but for now, this should work for you. Thanks for your patience.

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