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Missing email for license link

kcupp74
kcupp74
Community Member
in Memberships

I am attempting to use the chrome browser extension and it is asking for the desktop version. I cannot sign in as I do not have a membership, just a single license. I cannot find my email with my link for my 1password license acct. to try to get this to work. Can you resend the license link to account on file? Is there something else I need to do to get my browser extension to work?

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @kcupp74

    It sounds like you installed the 1Password X browser extension, which works exclusively with 1Password memberships. You’d need the regular 1Password for Chrome extension to work with 1Password 6.8.9 on your Mac.

    I hope that helps!

    Ben

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