1Password Not Finding iCloud on iPhone

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dmcourtn
dmcourtn
Community Member
in iOS

I have 1Password running on both my iMac and my iPhone.

The iMac is syncing to two accounts: my family account online at 1password.com and my iCloud account.

My iPhone is connected to the 1password.com online account just fine. But I cannot get it to see the iCloud account.

My iPhone is connected to my iCloud account just fine.

1Password Version: 7.1.1
Extension Version: Not Provided
OS Version: 11.4.1 (15G77)
Sync Type: iCloud
Referrer: forum-search:icloud not showing up on iphone

Comments

  • Ben
    Ben
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    Hi @dmcourtn

    I’d be happy to help with this. Would you mind sharing why you’re still using iCloud to sync some 1Password data when you have access to a 1Password membership account? We don’t generally recommend doing this as it has a high potential to cause confusion regarding the Master Password which can in turn cause data loss.

    We do have a guide available in which we’ve documented all of the knowledge regarding troubleshooting iCloud that we’ve amassed over the years. You can find this guide here:

    If you're having trouble syncing with iCloud | 1Password

    Ben

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