IOS Devices not syncing with Mac OSX

nbsailor201

Here are the devices I am using:
iPhone X running IOS 12.0 and 1Password updated / downloaded today
iPad Pro running IOS 12.0 and 1Password updated / downloaded today
MacBook Air running MacOS High Sierra 10.13.6 and 1Password 6.8.9
All 3 set to sync over Dropbox 20.4.19

Here are the Issues:
1. Logins and Secure Notes created on either IOS device show up on the other IOS device but not on the Mac
2. Logins and Secure Notes created on the Mac show up on neither IOS device
3. Hundreds of updates/deletions made on the Mac are not reflected on the IOS devices

Thanks for your help!
Ron

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Ben

Hi @nbsailor201

Is the Dropbox application running on the Mac?

Ben

nbsailor201

yes... but i think I solved the problems... I upgraded to Dropbox 7 on the Mac and used iCloud. I had to clean out duplicate/old logins on the iOS devices but now they are syncing ... also bought a subscription to 1Password. Can I now delete the DropBox keychain? BTW where is the new store?

Thanks for the quick response!

Ben

The new store? I’m not sure I follow.

With a 1Password membership the idea is to sync your data using 1Password.com. It is no longer necessary to sync with 3rd party services. If you’re going to use the membership the recommendation would be to store all of your data in membership vaults and then delete any lingering standalone vaults (both from the 1Password app and their sync files from iCloud / Dropbox).

Ben

nbsailor201

Thanks Ben!
I will delete other vaults as I am using the membership.
Ron

Ben

Excellent, thanks @nbsailor201. If there is anything else we can do, please don't hesitate to contact us.

Ben