forgotten my master password what can I do

ariekazz
ariekazz
Community Member
in Android

plz help

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:password

Comments

  • peri
    peri

    Hi @ariekazz. I'm sorry to hear about the lost Master Password! For your privacy and security, your Master Password is known only by you. We cannot reset it for you and you cannot change it without entering the old one. There is also no "back door" to access your data without the Master Password. If there were, that would be a security hole that could be exploited to gain access to your secure information.

    We have published a troubleshooting guide in our Knowledgebase that will help you try to recover the password, or figure out what to do next:
    https://support.1password.com/forgot-master-password/

    I hope this helps you recover your Master Password. Please let us know if you have further questions.

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