1Password refuses to let me apply a gift code my personal account, is from employer.

cnamejj
cnamejj
Community Member
in Families

That's it. I can generate a gift code from my business account, but your service will not accept it when I follow your documentation describing how to apply the code to setup a 1Password for Families account.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1Password refuses to let me apply a gift code to my personal account, code is from my employer.

Comments

  • Ben
    Ben

    Hi @cnamejj

    I’m sorry to hear about the trouble. Could you please email us your code and your 1Password Families sign-in address to support+forum@1password.com? When you email in you’ll get response from BitBot with a support ID. Please post that here.

    Ben

  • rf134679
    rf134679
    Community Member

    Hi 1password team, I've the same issue. Here is my support key MMG-82899-672.

  • Ben
    Ben

    Thanks @rf134679. I’ve flagged your email for follow up by the appropriate folks.

    Ben

This discussion has been closed.