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I purchased 1 password - AglieBits on 10-17-2015

ToniF
ToniF
Community Member

I purchased one passed through the Apple store Angiebits on October 17, 2015. I cannot find my master password. I have 1Password is on my iPhone. I have since purchased a laptop and I'd like to add it to my laptop but I keep getting a "trial expired" notice. Thank you for your help.


1Password Version: 6
Extension Version: 6.8.9
OS Version: 10.13.16
Sync Type: Not Provided
Referrer: forum-search:how do I find my secret key

Comments

  • Hi @ToniF

    Do you still have access to your 1Password data through the use of Touch ID / Face ID on your iPhone?

    Ben

  • ToniF
    ToniF
    Community Member

    Yes, thank you for reaching out.

  • Great. In that case we need to get your 1Password data somewhere safe ASAP as if something goes wrong with Touch ID / Face ID you’ll be locked out of your info for good. We certainly don’t want that. To avoid that please sign up for a trial 1Password.com membership and migrate your data into it:

    Move your existing 1Password data to a 1Password account

    Please be sure to write down the Master Password you choose as part of the process. You’ll also want to print an Emergency Kit at your earliest convenience, after creating the account:

    Get to know your Emergency Kit | 1Password

    Once you’ve done so please let me know.

    Ben

This discussion has been closed.