Android 8 - Bank of America doesn't autofill

philliplyle
philliplyle
Community Member

On Android 8 (Samsung S8+, Verizon, w/ latest security patches), the Bank of America app does not do any prompts for autofilling.

1Password for Android v7.0.5
BOA app 7.8.8


1Password Version: 7.0.5
Extension Version: Not Provided
OS Version: Android 8.0.0
Sync Type: Not Provided

Comments

  • Hi @philliplyle. Thanks for reaching out! Sorry for the trouble here. Unfortunately Autofill doesn't seem to be supported in this app, which is why 1Password isn't filling.

    As a workaround, if you disable Autofill and enable accessibility in 1Password's settings, you should be able to fill.

  • philliplyle
    philliplyle
    Community Member

    What happened to the keyboard option? I dont see it any longer in the settings.

  • philliplyle
    philliplyle
    Community Member

    I grt prompts with Accessibility but nothing gets populated, so that doesnt work. Since the keyboard filling option is gone, I am left with nothing.

  • Hi @philliplyle. If you had the keyboard enabled in the past, it should still be there. Go to your device Settings > System > Languages & input > Virtual keyboard > Manage keyboards, and just make sure it's enabled there.

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