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Standalone but want to convert to subscription

Crawdad56
Crawdad56
Community Member
edited October 2018 in Memberships

Started years ago with subscription account but along the way picked up a subscription... I haven't a clue what the credentials are. I've tried to get log in info and found an old key but they don't match anything I know or have access to.
Can you please delete the subscription account so that I can create new and get into. I downloaded version of 7 and can't use it unless I create a whole new account with an email address I don't want to use.

1Password Version: 1Password 7 Version 7.2.1 (70201002)
Extension Version: 7.2.1
OS Version: OS 10.14 Mojave
Sync Type: Dropbox

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Crawdad56: Thanks for getting in touch. We can't really delete people's accounts willy-nilly in response to forum posts, but we can help you do so. Unfortunately when you send us multiple messages in different places it takes longer for us to go through everything to respond to everyone — including you. I'll send you an email shortly. Please reply to that and we'll go from there to get you sorted. :)

    ref: IYA-39133-774

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