I want to upgrade to a family account from an apple subscription

johnmarquess
johnmarquess
Community Member
in Families

Hi, my wife and I both have separate accounts and would like to consolidate to a family subscription. PLease, can someone walk me through what I need to do? I don't want to lose my existing vault.

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Referrer: forum-search:upgrade to family

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @johnmarquess: It will be more complex if you've both already got separate memberships, but for starters you'll both need to cancel your subscriptions through Apple so you don't end up paying three membership fees:

    https://support.1password.com/apple-subscription/

    Then each of you can shoot us an email at sales@1password.com confirming that you've canceled, and we can walk you through inviting and copying the data from the original account to the new one, etc. Just post the Support IDs you receive here and we can find them and take a look. :)

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