Unable to sign into iPhone app. What is a "Sign in address"?

K49
K49
Community Member
in iOS

I have 1Password working on my Mac. But I'm having trouble with the iPhone app installation.

It is asking me for many things, but I don't know what a "Sign in address" is. Experimenting is difficult because the secret key is about 50 characters long!!

Also, I see the iPhone app is offering to scan a code. Where do I get this code?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @K49

    Do you have a 1Password subscription membership? You’ll only have a 1Password.com account, Secret Key and sign-in address if so. If you don’t, you won’t, and won’t be able to sign in that way. You’d need to select one of the other options from the welcome screen (you may have to scroll down to see them all).

    I hope that helps!

    Ben

  • K49
    K49
    Community Member

    Hi Ben,

    I do have a 1Password.com account. I have the Secret Key, and Master password, but I do not know what a "sign-in address" is.

    Thanks.

  • Ben
    Ben

    @K49

    In that case the sign-in address would be on your Emergency Kit which you should have printed as part of the signup process. But if you don’t have that please try my.1password.com

    If that is the case (that you don’t have a printed copy of your Emergency Kit) please create one:

    Get to know your Emergency Kit | 1Password

    Please let me know how it turns out.

    Ben

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